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Customer Support Officer
Bertelsmann-Jobs
Lelystad · On-siteEntry level (0–2 years)Full-timePosted 29 days ago
About the job
What you'll do
You will coordinate and monitor outgoing customer orders to ensure timely delivery according to service level agreements. Additionally, you will analyze operational data and collaborate with internal teams to resolve transport exceptions and improve supply chain processes.
What they're looking for
Candidates should have an MBO+/HBO working and thinking level with strong analytical skills and a process-oriented mindset. Proficiency in English, experience with Microsoft Excel, and familiarity with ERP or WMS systems are required.
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