All jobs
Customer Success Manager
NeoDay B.V.
Tilburg · Hybrid, 4 days in the officeSenior (5–10 years)Full-timePosted 5 days ago
About the job
What you'll do
You will manage a portfolio of international brands, acting as a strategic partner to drive loyalty program success and growth. This involves defining success plans, analyzing campaign performance, and collaborating with internal teams to ensure client retention and expansion.
What they're looking for
Candidates should have 4–7 years of experience in Customer Success, Account Management, or client-side CRM/loyalty marketing within SaaS or martech environments. You must be a fluent English speaker with strong commercial instincts and the ability to translate complex data into actionable strategic stories.
Full description