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Customer Success Manager (Key Accounts ) - Nordics
Datadog
Amsterdam · HybridSenior (5–10 years)Full-timePosted 8 days ago
About the job
What you'll do
The Customer Success Manager will proactively manage existing key accounts by driving product adoption, up-selling, and cross-selling opportunities. They will act as a trusted advisor to customers while collaborating cross-functionally to ensure smooth onboarding and long-term relationship success.
What they're looking for
Candidates must have 5-7 years of experience in a customer-facing account role with strong negotiation and communication skills. The role requires a customer-minded professional capable of managing the full sales cycle and identifying growth opportunities within existing accounts.
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