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Customer Success Manager Deep Sea
Rotterdam · Hybrid, 3 days in the officeMid level (2–5 years)Full-timePosted 8 days ago
About the job
What you'll do
The Customer Success Manager oversees customer orders from start to finish and proactively resolves logistics challenges to ensure efficient operations. They act as the primary point of contact for customers, managing inquiries and complaints while collaborating with internal teams to maintain high service standards.
What they're looking for
Candidates should have at least 3 years of relevant experience in a logistics or customer-facing role and a strong operational mindset. A bachelor's degree is preferred, and fluency in English is required, with German language skills being a strong preference.
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