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Customer Success Associate
Remote (Netherlands) · RemoteMid level (2–5 years)Full-timePosted 22 days ago
About the job
What you'll do
Manage a portfolio of existing customers as their primary day-to-day contact, providing first-level support, onboarding, and guidance on platform adoption. Maintain account health, prepare business reviews, coordinate with internal teams, and support renewals and growth opportunities.
What they're looking for
Applicants should have 2–4 years of experience in a B2B or enterprise customer-facing role and experience in the energy sector, with an understanding of how energy suppliers operate. They should bring strong communication and organizational skills, analytical ability with Excel or similar tools, and fluent English.
Full description