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Customer Service Supervisor
Bleckmann
Venlo · On-siteMid level (2–5 years)Full-timePosted 27 days ago
About the job
What you'll do
The Customer Service Supervisor is responsible for leading and coaching the team while acting as the primary point of contact for customers and internal stakeholders. They actively manage daily operational activities, monitor KPIs, and drive process improvements to ensure excellent service delivery.
What they're looking for
Candidates should have an MBO+/HBO working level and experience in customer service, logistics, or supply chain operations. Proficiency in WMS and ticketing systems, along with strong leadership and analytical skills, is required.
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