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Customer Experience Partner Netherlands
Bacardi
Rotterdam · On-siteMid level (2–5 years)Full-timePosted 4 days ago
About the job
What you'll do
The Customer Experience Partner manages high-value relationships with Gold customers by ensuring premium service delivery and optimizing cost-to-serve. They act as the primary point of contact, driving issue resolution and collaborating across internal teams to enhance the overall customer experience.
What they're looking for
Candidates must hold a Bachelor’s or Master’s degree in Engineering, Business Administration, or Supply Chain Management. Strong communication skills in English and French, along with experience in order-to-cash processes and stakeholder collaboration, are required.
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