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Customer Experience Consultant
A.P. Moller - Maersk
Rotterdam · HybridMid level (2–5 years)Full-timePosted 6 days ago
About the job
What you'll do
The Customer Experience Consultant manages the end-to-end shipment lifecycle and customer experience for key Retail and Lifestyle accounts. They are responsible for building stakeholder relationships, handling service queries, and ensuring high levels of customer satisfaction.
What they're looking for
Candidates must have a solid background in logistics, specifically with ocean freight and supply chain management. Strong communication skills, proficiency in MS Office, and the ability to manage time-critical tasks with a commercial mindset are required.
Full description