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Customer Enablement Manager
TOPdesk
Delft · On-siteMid level (2–5 years)Full-timePosted 6 days ago
About the job
What you'll do
The Customer Enablement Manager will identify operational gaps and implement process improvements to enhance scalability and customer experience. They will also coordinate product launches and manage enablement resources to ensure customer-facing teams are well-equipped.
What they're looking for
Candidates should have 3+ years of experience in B2B SaaS customer support with a focus on scaling operations. Strong project management, communication skills, and a proactive, process-oriented mindset are essential for this role.
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