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Customer Care Representative (Shifts)
Haarlem · HybridMid level (2–5 years)Full-timePosted today
About the job
What you'll do
The Customer Service Representative acts as the first point of contact for customers, assisting with inquiries via telephone, chat, email, and ticketing systems. You will perform technical troubleshooting and contribute to continuous process improvement while working in a 24/7 shift environment.
What they're looking for
Candidates should have at least 2 years of experience in a customer service department and excellent verbal and written English skills. A strong understanding of internet concepts and technical curiosity regarding cloud infrastructure is highly preferred.
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