About the job
What you'll do
Monitor international airfreight shipments from booking through delivery, maintain accurate tracking and customer updates, and coordinate with customers, carriers, stations, and internal teams. Manage disruptions and recovery actions, ensure compliance with customer requirements and service levels, and support KPI monitoring, reporting, and continuous improvement.
What they're looking for
A bachelor's degree and/or forwarding industry experience is an advantage, along with fluent written and spoken English. The role calls for Microsoft Office skills, particularly Excel and Power BI, data analysis and reporting capabilities, and preferably familiarity with TMS, cargo tracking, and ERP systems.
Full description