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Client Support Manager
Prodigi Group
Amsterdam · Hybrid, 3 days in the officeMid level (2–5 years)Full-timePosted 5 days ago
About the job
What you'll do
The Client Support Manager will serve as the primary point of contact for key merchant partners, building strong relationships and managing escalations. They will also coordinate with internal teams to resolve issues and drive product improvements based on partner feedback.
What they're looking for
Candidates must have at least 3 years of experience in client-facing roles and proficiency with Zendesk. Strong communication skills, the ability to work independently, and the capacity to work from the Amsterdam office three days a week are required.
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