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B2B Partner Operations Specialist (Fintech / Payments) – Remote-First
Berlin +3 · Remote possibleMid level (2–5 years)Full-timePosted 30 Jul 2026
About the job
What you'll do
You will act as the primary operational partner for member banks and PSPs, managing support cases and ensuring high-quality service delivery. Additionally, you will analyze support data to provide actionable insights and coordinate with internal teams to resolve complex issues and improve product functionality.
What they're looking for
Candidates should have 3+ years of experience in B2B partner support or client-facing operations, preferably within the fintech or payments industry. Strong communication skills, proficiency in data analysis tools, and experience with CRM systems like Jira Service Management are essential.
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