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AI & Experience Orchestration Director (Sales Overlay)
Genesys
Netherlands · Remote possibleLead (10+ years)Full-timePosted 25 days ago
About the job
What you'll do
The Director will lead AI-powered experience orchestration initiatives by partnering with account teams to drive strategy, pipeline growth, and complex deal execution. They will serve as a subject matter expert, conducting customer workshops and providing hands-on support for sales materials and pilot opportunities.
What they're looking for
Candidates must have 10 to 12 years of experience in software, cloud, or AI-related roles with a proven track record in sales overlay or specialist functions. Strong expertise in AI-powered customer experience and the ability to influence senior stakeholders without direct authority are essential.
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